FAQs

Answers of question regard products, sales & support.

We do not offer international Shipping at the moment.

Once the order is shipped out, you will receive an email with Tracking URL and Tracking code. Otherwise, you can contact us.

Currently we offer standard shipping. Delivery will 3 to 5 working days in normal circumstances.

Shipping fee per order is S$6. For orders above $80, your shipping will be free.

After 3 unsuccessful delivery attempts, your parcel will be returned to us.

Do Contact us immediately and we will try our best to make amendments.

We are able to change or cancel the order before shipping.
However, once you receive the Order has been shipped out email, we are unable to make any amendments or cancellations.

You will receive an order has been received email. Otherwise, you can also check from your order page.

Apologies for the inconvenience caused! Kindly drop us a message here and we will reply you within 3 working days.

Apologies, we do not accept guest checkout. Kindly create an account to shop.

Kindly look into your junk or spam folder. If it is nowhere to be found, drop us a message and we will assist you.

eVoucher is a standalone function. You can purchase it to send it to your friends and family’s email. Unfortunately, an eVoucher can’t be checkout with a normal product.

eVoucher can be paid or redeemed with your Loyalty Points.

For additional questions, feel free to contact customer service at

Operating Hours:
Monday – Friday
8:30am – 5:30pm (closed on Sat, Sun & public holidays)

GJHeshop

How to install GJHeshop on your device.

Tap android install then find & tap Install App option

GJH

How to install GJHeshop on your device.

Tap ios share then find & tap Add to Home Screen option